Attention Valued Guests:
As a courtesy to our Lash Extension Specialists, 2 Days notice is required to cancel Full Set Lash Extensions appointments.
For ALL OTHER services, 1 Day notice is required for appointment cancellations.
*Policy applies at the START of coinciding business day*
50% of the Total Cost of Services Scheduled will be charged for appointments cancelled outside the terms of this policy.
Credit cards on record will be charged immediately; those not on record will be charged at your next scheduled service.
Cancellations and “No Show” appointments are costly to our staff; therefore, we reserve the right to ask for a credit card guarantee on any service.
Also, to ensure that all appointments run in a timely manner, iLashNY has the right to reschedule guests that are more than 15 minutes late.
We appreciate your cooperation to assist us in providing the best service possible to ALL our Valued Guests.